> ## Documentation Index
> Fetch the complete documentation index at: https://docs.theomnibot.io/llms.txt
> Use this file to discover all available pages before exploring further.

# MCP Servers: Connect AI Agents to External Platforms

> Use the Model Context Protocol to connect your AI Agents to Shopify, Stripe, Zapier, and other external platforms without custom API integrations.

MCP Servers extend what your AI Agents can do by giving them a direct, standardised channel to external systems and data sources. **MCP (Model Context Protocol)** is an open protocol that lets an AI Agent call tools and retrieve real-time data from any compatible service — without you needing to build a bespoke API integration for each one.

As a practical example, if you connect a Shopify MCP Server, your AI Agent can search product details and look up a customer's purchase history live from your Shopify store during a conversation. Because MCP is a published standard, a growing ecosystem of services already supports it natively, including **Zapier, Make, Shopify, Stripe, and WooCommerce**.

## How to Connect an MCP Server

<Steps>
  <Step title="Open MCP Servers">
    Go to **MCP Servers** from the left navigation menu.
  </Step>

  <Step title="Create a new connection">
    Click **+ Create MCP Server** to open the configuration panel.
  </Step>

  <Step title="Enter the connection details">
    Fill in the following fields:

    | Field              | Description                                                                                            |
    | ------------------ | ------------------------------------------------------------------------------------------------------ |
    | **Name**           | A memorable label for this server, such as *Shopify Store* or *Stripe Billing*.                        |
    | **URL**            | The exact URL of the MCP Server endpoint you want to connect.                                          |
    | **Authentication** | The security method required by the server. Options include **None**, **Token**, or **Custom Header**. |
  </Step>

  <Step title="Load available tools">
    After entering the URL and authentication details, click **Get Tools**. ChatbotX will scan the MCP Server and automatically load the list of tools it exposes.
  </Step>

  <Step title="Save the server">
    Review the loaded tools and click **Confirm** to save the MCP Server connection.
  </Step>
</Steps>

<Note>
  The **Get Tools** step is required. ChatbotX needs to discover the tool list from the server before the Agent can use any of its capabilities. If the server is unreachable or the authentication details are incorrect, this step will fail — double-check the URL and credentials if you see an error.
</Note>

## Enable MCP for an AI Agent

Once you have saved an MCP Server, link it to the Agents that should be able to use it.

<Steps>
  <Step title="Open the Agent configuration">
    Go to **AI Agents** and open the settings of the Agent you want to update.
  </Step>

  <Step title="Select the MCP Server">
    In the Agent's tool settings, select the MCP Server you created. The Agent will now have access to all the tools that were discovered from that server.
  </Step>

  <Step title="Save">
    Click **Confirm** (or **Save**) to apply the changes. The Agent can immediately start calling available functions from the connected external system.
  </Step>
</Steps>

<Tip>
  You can attach more than one MCP Server to a single Agent. If your business uses both Shopify and Stripe, you can connect both servers and let the Agent query product data from Shopify and subscription details from Stripe in the same conversation.
</Tip>

## Popular Services with MCP Support

The following platforms already offer native MCP support and are ready to connect to ChatbotX without additional setup on the provider side:

| Service         | Common Use Cases                                                      |
| --------------- | --------------------------------------------------------------------- |
| **Zapier**      | Trigger Zaps from a conversation, connect to thousands of apps        |
| **Make**        | Trigger Make scenarios and multi-step automations                     |
| **Shopify**     | Search products, look up orders, retrieve customer purchase history   |
| **Stripe**      | Check subscription status, retrieve payment and invoice details       |
| **WooCommerce** | Query products, orders, and customer data from your WooCommerce store |

<Note>
  The MCP ecosystem is growing rapidly. Check the documentation of the platform you want to connect to confirm it exposes an MCP-compatible endpoint and to find the correct server URL.
</Note>